The Specialist in Communications
September 4, 2010 español   english
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Frequently Asked Questions - MobiPlus

Before you call

1. When calling with Mobiplus check the time at which you are calling.Your mobile operator's charges may vary a lot and this can effect the total cost of the call. The Mobiplus rate does not vary,it's a flat rate 24 hours.
2.
Record the  access number 911 211 557 in the memory of your mobile . This allows you to dial the access number with one action.


How do I make a call?

1. Dial the access number 911 211 557 (or recall the number from your phone's memory) and send the call. 
2.
When you hear the Mobiplus dial tone, dial the number you are calling.Don't press the send key again, you're call is already being processed.


How does it work?

When you dial the Mobiplus access number you pay for a normal national mobile call by your mobile operator.Then, when you dial the International number this part of the call is switched to the Teleconnect networkwhich has unrivalled low prices. The cost of the International part of the call is charged to your Mobiplus account.

By splitting your call into two parts you achieve enormous savings on the total cost of the call.



National call cost (mobile operator) +International cost (Teleconnect)
=Total cost of call

You will always make a saving when calling with Mobiplus.

How can I check the cost of my calls?

1. Check how much your mobile operator charges you for making a national call.This is how much you pay per minute when you call the Mobiplus access number 911 211 557
Add to this cost the Mobiplus price per minute for the country you are calling.The answer is the total amount you pay per minute for the entire call.

2. Now check how much your mobile operator would charge you for making the same call at the same time without using Mobiplus. See the difference?
Using your mobile opeator and Mobiplus will always save you money.


Will I get a bill?

Mobiplus is a pay as you go service which allows you to control how much you spend as you use the service.There are no nasty surprise bills.
You simply open an account with Mobiplus with an opening balance of €30.When your account is getting low, the system will advise you and automatically  you can top it up again . 
This way you'll never receive a bill, but you can always check your call details in the Customer Area of the website.

 
 
Account:
 Password:
Check your balance
and call details here
 

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